RankRackContact us
We are two people, so it helps if the subject line says what this is about. Pick whichever of these fits; if none of them do, any of them will reach us.
A review
Something that breaks the guidelines, or a review you believe is not from a real customer. Every review carries a Report link, which is quicker: it puts the review straight in front of a moderator with the reason attached.
[email protected]Your provider page
Claiming, your company name, your website, which categories you list under, reopening a closed page, or anything about a plan. Name and website are changed by us because domain verification stood on them.
[email protected]Your data
Access, correction, deletion or anything else under data protection law. You can delete your own account from Settings without asking us.
[email protected]A complaint
Service quality, billing, accessibility, staff conduct, or how a moderation decision was handled. A specific review decision goes through the appeal route on the provider page instead.
[email protected]By post
RankRack Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Registered in England and Wales, company number 17378395.
What we do with a report, and how appeals are decided, is written out in the policies. What we earn and who we host with is on the transparency page.